FAQ

How long does it take to receive my order?

Every JUNOSHI piece is made fresh — just for you. Your order is printed and dispatched within 2–3 business days. Delivery takes another 2–5 days depending on your location.

Most orders arrive earlier than expected. And yes — we ship everywhere in India. Metro, Tier 1, Tier 2, Tier 3. If you're in India, your feeling reaches you.


How do I track my order?

Once your order is dispatched, we email you a "Your order got dispatched" message with your tracking number (AWB). Paste it into our Track Your Order page to see where your parcel is, no login needed. Go ahead, stalk your package like a true desi detective. 👀

No dispatch email yet? Your order is most likely still being printed. We dispatch within 2-3 business days. Still stuck? Write to hello@junoshi.in with your order number.




Can I return or exchange my order?

Wrong size shipped by us, a print defect, or damage? We replace it free. Email hello@junoshi.in within 7 days of delivery with your unboxing video, photos of the item, and the packaging with shipping label.

First order and the size doesn't fit? One free size exchange, no return shipping, with the same 7 days, unboxing video and order number, and the item unworn with tags on.

View Full Refund Policy →


What if the colour looks different on screen vs the actual tee?

Slight colour variations are normal — every screen calibrates differently and lighting changes how prints appear. We photograph all products in natural light to give you the most accurate representation we can.

We replace only if the wrong colour was shipped (e.g., you ordered black and received white). Colour preference differences are not covered.

Tip: Check all product photos and read the colour name carefully before placing your order.



What printing technology does JUNOSHI use?

Every JUNOSHI piece is printed with DTF (Direct-to-Film), the same method every time, fresh after you order.

Why DTF:

  • Colour that shows up. Full-colour artwork prints bright on both light and dark garments, so a design reads clearly on a black sweatshirt as well as a white tee.
  • Sharp detail. Fine edges and small details come out crisp.
  • Works across fabrics. It prints well on cotton and cotton blends, so we can choose the right fabric for each piece, from classic tees to terry to sweatshirts.
  • Made for made-to-order. There are no screens to set up per colour and no bulk runs, so printing a single piece when you order makes sense. That's how we keep waste low.
  • Built for regular washing. Wash it inside out in cold water and the print is made to stay vivid and soft.

What are the tees made from?

Different tees use different fabrics, chosen for the fit. The details are on every product page too.

Tee Fabric Weight
Classic crew (men's and women's) 100% super combed cotton 180 GSM
Polo 100% super combed cotton 220 GSM
Oversized classic 100% super combed cotton 240 GSM
Oversized terry 90% cotton, 10% polyester 260 GSM

Classic, polo and oversized classic tees are pre-shrunk and bio-washed. Melange colours are 90% cotton, 10% melange mix. Every piece is printed with DTF after you order.


What sizes are available?

Sizes depend on the piece. Exact measurements are on every product page.

Piece Sizes
Classic crew tee (men's) XS to 7XL on selected designs
Classic crew tee (women's), oversized classic tee XS to 2XL
Oversized terry tee, classic hoodie, classic sweatshirt XS to 3XL
Polo, oversized hoodie, oversized sweatshirt S to 3XL
Sweatpants S to 2XL

Not every design comes in every size. The size selector on each product page shows what's available. Between sizes? Size up for comfort.


Are the designs customisable?

Not yet — all products are currently sold with pre-designed graphics from our collections. But custom drops are coming. Stay tuned, or drop us a note at hello@junoshi.in with what you'd want. We read every message.



Do you offer Cash on Delivery?

Yes, COD is available on most orders across India. Choose COD on the product page, fill in your details in one step, and you're done.

COD charges: per-item shipping, plus a ₹49 handling fee that applies once per order.

Product Shipping (per item) COD handling Total for one item
T-shirts ₹90 ₹49 ₹139
Sweatshirts and hoodies ₹140 ₹49 ₹189

Example: 2 T-shirts on COD = ₹90 + ₹90 shipping + ₹49 handling = ₹229. Every charge shows at checkout before you confirm.

Prepaid orders ship free across India.


Are your products good for gifting?

They were basically born for it. Birthdays, festivals, anniversaries, random Tuesday appreciation. JUNOSHI designs are specific enough to feel personal and useful enough to actually wear.

Not sure of their size? Email hello@junoshi.in before you order and we'll help you pick.




Still have a question?
📞 +91 8173002456  ·  Mon–Sat, 9 AM – 8 PM IST
We usually reply within a few hours. We actually read our inbox.